Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
Welcome to Crafty Horse! By accessing or using our website (https://craftyhorse.com.au), you agree to comply with and be bound by the following terms and conditions. Please review them carefully.
Crafty Horse provides unique equestrian-themed products. By using our site, you accept these Terms & Conditions and our Privacy Policy. If you disagree with any part, please refrain from using our website.
General Terms
- Eligibility: You must be at least 18 years old or have parental consent to use this site.
- Account Responsibility: Ensure your account information is accurate and secure. Notify us immediately of unauthorised use.
- Prohibited Conduct: Do not engage in unlawful activities, infringe on intellectual property, or disrupt our services.
Products & Orders
- Product Descriptions: We strive for accuracy but do not warrant that product descriptions are error-free.
- Pricing: Prices are subject to change without notice. We reserve the right to correct pricing errors.
- Order Acceptance: We may refuse or cancel orders at our discretion, including due to inaccuracies or suspected fraud.
Payment & Pricing
- Accepted Methods: We accept major credit cards and other payment methods as indicated at checkout.
- Currency: All transactions are processed in Australian Dollars (AUD).
- Taxes & Duties: International orders may be subject to import duties and taxes, which are the buyer’s responsibility.
Shipping & Delivery
- Processing Time: Orders are processed within 1-3 days from our location in Burra, South Australia.
- Shipping Methods & Costs: We use Australia Post with a flat rate of $12 AUD within Australia. International shipping rates are calculated at checkout.
- Delivery Timeframes: Australian deliveries typically take 5-10 days. International delivery times vary by destination and customs processing.
- Order Tracking: Once dispatched, you’ll receive an email with tracking information.
Intellectual Property
All content on this site, including text, graphics, logos, and images, is the property of Crafty Horse and protected by intellectual property laws. Unauthorized use is prohibited.
Limitation of Liability
Crafty Horse is not liable for indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the purchase price of the product.
Governing Law
These terms are governed by the laws of Australia. Any disputes will be resolved in Australian courts.
Changes to Terms & Conditions
We may update these terms periodically. Continued use of our site constitutes acceptance of any changes.
Contact Information
For questions about these Terms & Conditions, please contact us at bec@craftyhorse.com.au.
